explain “open system” and provide examples from your experience.
According to (Dana Griffin, n.d): “Open systems have open, or porous, boundaries that allow feedback exchanges from inside and outside the business. The controllers of open systems pay attention to their external environment, internal environment and customer needs and reactions.” Companies are mainly open systems because the overall feedback help the organization to achieve its goals, and be more successful in training and developing not only their employees, but its overall internal system.
I have worked for a company that uses open system in order to develop better training, and to develop its employees in order to achieve the organizations goals. For example, the company that I worked for; provided surveys for employees to complete at least every three months. The survey was mainly about how satisfy we were with current management, what could they improve, it asked regarding training, professional development, and so on. But, it also provided surveys to customers, each time I or any other employee sat down with a customer- that customer would most likely receive a survey which assisted managers to find out what our weaknesses and strengths were, and how the organization could help us become better in order to achieve our goals.
Griffin, D. (n.d.). Open System Organizational Structure. Retrieved March 31, 2016, from http://smallbusiness.chron.com/open-system-organizational-structure-432.html