What are the
communication challenges within an organization? How does an organization
overcome the challenge and improve communication?
§ Analyze and synthesize the results of the data
from the communication audit.
§ Based on the data, identify one main
communication challenge within an organization of your choice
§ Create and deliver a presentation that
provides results and suggestions for improvement based on the data obtained
from the audit and the literature on organizational communication
Assume you are the Director of Human Resources at your chosen organization.
You are tasked with conducting a communication audit and then presenting the
results to leadership. Your goal in conducting the communication audit is to
identify three communication challenges within an organization. You will
complete the following tasks:
Conduct a communication audit using the Communication Audit
Survey located in course content. In order to get good results, you should
survey a minimum of 8 to 10 people.
You may print out the survey or you may put it online, for
example, on SurveyMonkey or Google Form
This survey asks questions about 5 different areas: Receiving
Information from others, Sending Information to others, Sources of
information, Timeliness of information, and Channels of communication.
Within these 5 themes of organizational communication, identify
the major issues in your organization’s communication, based on the
Then research the scholarly literature for recommendations on
how the organization can address these issues.
Communicate the results of the Communication Audit through a
presentation, using APA format.
Include a title slide with your project title (e.g., “Communication
Audit”), the organization’s name, your name, class, instructor and date.
Present an introduction describing your research
methodology providing details of the survey administration, response rate,
and characteristics of the survey population. Clearly present a narrative
to describe the data using appropriate tables, charts and graphs. Include a
detailed analysis followed by findings. Identify the top three
communication challenges from your survey, and present your recommendations
to strengthen these communication challenges, based on the scholarly
You should have an appendix with the scores and results of the
Your presentation should be professional and creative. You may
add audio and/or visual elements on the slides. Text should be proper size
for viewing during a presentation. Your presentation will need title and
citation slides. You must have a minimum of 3 reliable sources in your
citations. Use APA format for your citations. Don’t forget to check your
spelling! As a friendly reminder, all words must be yours and your own
typing. You may not copy text directly from a source.
** Review the rubric for grading criteria before you begin
working on this assignment**
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