Best Practices

Spend some time reflecting upon all that you have learned throughout the quarter in this course. Imagine that you have been in a management position for a few years and received a promotion to become an upper-level manager. Prior to receiving this promotion you managed a team that overcame conflict, but still needs some work.

In a 2 page paper, based on the subjects covered throughout the quarter, what conflict resolution advice would you give to the person who will be replacing you (minimum of 5 pieces of advice)? Use proper spelling, grammar, and punctuation. Cite your sources for your pieces of advice.

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