Assignment #3: KM Process – Group

Read the following articles:

• Connecting People to Content – Study Overview (attached) 
• A strategic risk approach to knowledge management (attached) 
• BPM for Knowledge Workers – 2007-Bromberg (attached) 
• Case: -KM-Danone-2011 (attached) 

complete the following for the Danone case.

1. Based on the Strategic Risk article Figure 1, Knowledge Management Concepts and Process, and section 4.1, evaluate how well Danone utilized communities of practice.

2. Based on the Strategic Risk article, perform a knowledge gap risk analysis of Danone’s KM initiatives.